:: Service Plans Services :: GEMservisSM Benefits Guaranteed uptime in accordance with custom tailored SLA More predictable IT spending patterns Strategic technology partnership Network and desktop managed IT services program The Premier Plan Peace of Mind. We provide you with network peace of mind and guaranteed uptime. DAC will work with you to understand your business availability needs and budget concerns. We will run a baseline assessment of your existing infrastructure to understand potential issues or weaknesses. We then tailor a service level agreement (SLA) that defines your needs and satisfies your expectations. All of these services are included in your fixed monthly fee.   Services provided: Baseline period to evaluate infrastructure capacity Availability monitoring Performance and predictive failure monitoring Security event monitoring and vulnerability scanning Patch Management Asset Management Equipment History Proactive remote maintenance On-site and remote services and repair Monthly management report
		Data Applications Corporation 4408 Sunbelt Drive, Addison, TX 75001 (972) 250-0973 • (800) 580-1800