:: Service Plans Services :: STARservisSM Benefits Reduced mean time to resolution Save money on costly downtime Priority call over non-contractual customers Lower hourly rate of break / fix labor The a la carte plan Eyes on your network. For the smaller company poised for growth, STARservissm is an excellent point of entry for managed services. DAC will make an assessment to address your most crucial technology needs to help your business grow for tomorrow. This proactive program includes many of the same benefits as GEMservissm, such as reduced network downtime and more predictable IT spending patterns. Monthly proactive system and help desk support are included in the monthly fee. STARservis will reduce downtime by dramatically shortening the time from failure to resolution. DACtracsm will monitor the availability of your critical services and at the first sign of trouble immediately inform you of the issue or our technicians can immediately begin the remediation process – you’ll never know there was a failure. Services provided: Availability and performance monitoring Security event monitoring Service Block Time Immediate remediation undertaken in accordance with SLA
		Data Applications Corporation 4408 Sunbelt Drive, Addison, TX 75001 (972) 250-0973 • (800) 580-1800