| :: Service Plans |
Services |
|||||||||||||
|
 The per project or per incident based plan A Helping Hand. With TECHservissm, DAC can partner with your IT department on an “as-needed basis.” You will be provided with support when problems arise, still reducing costly downtime and hassles that are associated with software glitches. With TECHservis, you can utilize the expertise of DAC during critical times so that you can focus on serving your customers rather than fixing your network. You know your network better than anybody and do a great job managing day-to-day IT operations. Often businesses don’t even recognize the challenges you face and the contribution IT staff make to the organization. However, problems inevitably arise, and when they do, we can help. Our TECHservis system provides you with access to our DACtracsm availability and performance management solution, as well as priority access to supplemental support services from our team of highly specialized technicians for a fraction of the cost of hiring an additional resource. Through our TECHservis program, our system technicians collaborate with you to solve complex issues and provide the backup you need, when you need it. Our TECHservis solution allows us to share valuable information about your infrastructure and join forces to resolve the issue.TECHservis will reduce downtime by dramatically shortening the time from failure to resolution. Services provided: Administrative access to DACtrac Availability monitoring Performance and predictive failure monitoring Collaborative notification profiles "As needed" access to supplemental support resources:
|
|||||||||||||
4408 Sunbelt Drive, Addison, TX 75001
(972) 250-0973 • (800) 580-1800